Cindy is National Group Head, Specialized Litigation which includes responsibility for the Health, Labour & Employment, Construction, Environmental, Municipal & Regulatory and Insurance and Tort National Practice Groups. In addition to managing the specialized litigation business, Cindy is a member of the firm's National Management Committee.
She maintains an active practice in the Health Law and Class Actions Groups. Cindy defends hospitals, Community Care Access Centres (CCACs) and other health organizations in medical malpractice actions on behalf of the Healthcare Insurance Reciprocal of Canada. She also represents health and service organizations in court and before administrative tribunals. In addition, Cindy is involved in defending several product manufacturers in multi-million dollar product liability actions involving pharmaceuticals and other products with health effects.
Cindy appears before all levels of court and various administrative tribunals, including the Consent and Capacity Board, the Health Professions Appeal and Review Board, the Health Services Appeal and Review Board, and the Human Rights Tribunal.
•Acting as defence counsel in several current multi-million dollar class actions and a healthcare costs recovery action. For example, currently defending a pharmaceutical company in a class action alleging misrepresentation of safety profile and efficacy of the drug.
•Represented a Regional Autism Program run by Hamilton Health Sciences in a Judicial Review Application by a family seeking to prevent the Program from discharging a child from its services Ceretti v. Hamilton Health Sciences-McMaster Children's Hospital, 2010 ONSC 252 (CanLII).
•Represented the Central CCAC in the only inquest in Ontario to investigate the long-term care sector - the El Roubi/Lopez Inquest which inquired into the deaths of Mr. Lopez and Mr. El Roubi following an assault by another resident.
•Represented Purdue Pharma in King/Bertrand inquest inquiring into the use and misuse of OxyContin arising from the deaths of Mr. King and Ms. Bertrand.
•Assist senior hospital leadership and Medical Advisory Committees on physician privileges issues.
•Advise hospital leadership on managing disruptive physician behaviour and quality of care issues.
•Represent the majority of Ontario's CCACs on a variety of issues including difficult discharge situations and challenging substitute decision-makers.
•Advise hospitals and CCACs on consent and capacity issues, specifically in regard to steps to be taken when a substitute decision maker is not fulfilling his or her legal obligations.
•Assist hospitals and CCACs in responding to human rights complaints relating to.
Publications & Presentations
•Speaker, “Strategic Pro Bono Litigation: How to Spare Some Change,” Panelist at Plenary Session, 5th Annual National Pro Bono Conference, September 2014.
•Speaker, “Best Practices in Physician Annual Reappointment, Performance Management and Disruptive Behaviour,” HIROC Annual Risk Management Conference, April 2014 (with Dr. H. Stern, CEO of the CMPA).
•Speaker,“Legal Counsel Perspective on Presenting and Defending a Claim,” HIROC Annual Risk Management Conference, April 2014 (with Richard Halperin, Thompson Rogers) .
•Speaker, “ What CCACs Can Learn From Recent HSARB Decisions,” OACCAC Annual Conference, June 2014 (with Wendy Whelan, June 2014).
•Panelist, “Developing your Skills to become a Leader,” Justica Symposium, May 2014
•Speaker, “ Role of Documentation in Malpractice Litigation- Lessons Learned from a Recent Trial Experience,” William Osler Hospital, March 2014.
•Guest Lecturer, “ Who Does What: How Legislation Influences Actions of Organizations in the Health Care System- A Review of the Management of Hospital Discharge,” University of Toronto, MSc- Patient Safety Health Law Session, February 2014.
•Guest Lecturer, “Legal Issues of Medical Errors,” University of Toronto, MSc- Patient Safety Health Law Session, February 2014.
•Speaker and Panelist, “ Legal Issues of Medical Errors,” Canadian Winter School on Quality and Safety in Radiation Oncology, January 2014.
•Co-Program Director, Osgoode Law School Health Law Certificate course, March to May 2014 (with Wendy Whelan).
•Program Director and Speaker, The Osgoode Certificate in Health Law, Osgoode Hall Law School, Professional Development, York University, 2010, 2011, 2012 and 2013.
•Author, Law for Canadian Health Care Administrators, 2nd Edition, LexisNexis Canada, 2011 (with John J. Morris).
Testimonials & Rankings
•“A unique capacity to see beyond the law and provide advice that is practical and assists her clients in achieving their preferred end result.” - Lexology Client Choice Awards, 2014
•“She fully understands our business. When we retain her with questions or an issue, we don't have to take the time to explain the context or business, again making her legal advice that much more effective and cost efficient.” - Lexology Client Choice Awards, 2014
•“Her compassion for each situation is evident and effectively intertwined with legal reasoning to achieve clear, effective communication and counsel on very complex and difficult matters.” - Lexology Client Choice Awards, 2014
•“Her ability to distill key elements of the law into critical, understandable elements is truly exceptional.” - Lexology Client Choice Awards, 2014
•“Cindy finds ways to present solutions that are effective at de-escalation and problem resolution wherever possible and when that is not possible, she's the person you want representing you in court!” - Lexology Client Choice Awards, 2013
•Selected by peers for inclusion in the 2015 edition of The Best Lawyers in Canada (Health Care Law).
•The exclusive winner in the Healthcare & Life Sciences category in Canada and Ontario as recognized by the 2014 Lexology Client Choice Awards.
•The exclusive winner in the Healthcare & Life Sciences category in Ontario as recognized by the 2013 Lexology Client Choice Awards.
•Recognized in the 2014 and 2013 editions of The Canadian Legal Lexpert Directory (Medical Negligence).
•Named one of Lexpert 's Rising Stars: Leading Lawyers Under 40 in 2008.