James Allen Harvey

Outsourcing Transactions in the Insurance Industry
James Allen Harvey,Susan J. Wilson, December 13, 2011
The insurance industry has long been focused on reducing costs and improving operational efficiencies. With the turbulence in today’s insurance marketplace, those efforts have been renewed and strengthened, resulting in an increase in outsourcing transactions. We have also observed an...

Questions Answered, More Questions Raised: Exploring the Outsourcing Implications of India’s Recently Released Privacy Rules
James Allen Harvey,Todd S. McClelland, June 23, 2011
If you outsource any of your operations to India or otherwise have operations in India, new rules issued by India’s Central Government on April 11, 2011, could have serious consequences for these operations. These consequences, however, are not limited to just the customer of outsourcing...