Lexington Law

In 1991 several lawyers and credit experts convened in Salt Lake City to evaluate the credit repair industry, an area in dire need of innovation at the time. After a number of intense discussions the group unanimously concluded that clients seeking to improve 3 their credit would be better served by a law firm. Initially working out of a small office, Lexington quickly grew to occupy several floors of a downtown office building, and is now operating from a state-of-the-art 50,000 square foot campus. As the Internet boomed Lexington was the first to establish a comprehensive credit resource online. Rather than rely on high-pressure sales tactics, Lexington chose a strategy rooted in the belief that consumers should be given full disclosure about the process and encouraged to make informed decisions on their own. As demand for credit information surged, so did demand for its service. The firm soon added new attorneys and expanded its legal staff in order to meet the growing popularity of its program. More than a decade later Lexington is still reshaping the industry it founded through innovative credit report repair solutions and exemplary client service. Lexington attributes its success to cultural ethics and guidelines which every team member is asked to observe. First, remain innovative. Employees are encouraged and empowered to test new methods and ideas, even if these ultimately fail. Second, the workplace is an arena for personal growth. Paralegals, as well as attorneys, are asked to attend seminars focusing on self-improvement. Individuals are expected to carry the values and experiences from these seminars back into the workplace. Finally, provide outstanding client service. While Lexington's quality and scope of client service remains unrivaled in the industry, the firm continues to develop new ways for improving its services based directly on client and visitor feedback.