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Client Review: Matthews & Associates


Martindale-Hubbell® Client Review provides comprehensive and credible information about lawyers and firms to aid buyers of legal services in their decision-making. Client Review takes approximately 5 minutes for the reviewer to complete and gathers insight on key attributes of a lawyer's and/or firm's service and relationship qualities that assist potential clients in their decision-making process. There is no cost to participate in Client Review.

1.5 out of 5.0
Posted by a Private Individual on 10/25/14
Staff lacks knowledge and professionalism. At times, some staff members are simply rude. There is a complete inability to reach the person intended as staff will block/prohibit such communication. Each staff member gives a different answer to identical question. Is this culture a creation of the business? If it is, it's giving a poor image. Improve communication skills, hire professional staff, inform staff to be professional. Hold regular staff meetings to inform staff of pertinent inform
5.0 out of 5.0
Posted by a Private Individual on 07/14/14  Recommended
I was involved in a legal dispute with neighbors north of Houston and a runaway HOA that was making arbitrary decisions which destroyed our peace of mind as well as our home value. Matthews & Associates attorney Steve Faries was able to settle the entire matter after a great deal of research, petitions, amended petitions, and finally mediation. It was a long-running nightmare, but it's over, thanks to Steve Faries and Matthews & Associates, who successfully resolved the entire ordeal.
1.0 out of 5.0
Posted by a Private Individual on 05/28/13
They are non responsive and uncaring about resolving client issues. I was apart of a class action suit and awarded settlement. Liens for medicaid and medicare were withheld. I received check for lien resolution for Medicaid part which I agreed with. However, I never Medicare until several years after taking medicine. I cashed check in agreement with Medicaid amount. Law firm is refusing to refund Medicare amount because they say I agreed to total settlement which is not true.
4.3 out of 5.0
Posted by a Private Individual on 10/04/11  Recommended
I have found that along with follow-up contact with my case over the past (4) four years, I have received copies of the Law Firm's Newsletter. I have found this information to be helpful also.
3.0 out of 5.0
Posted by a Private Individual on 03/24/11  Recommended
They are fair.

Client Rating

In Debtor and Creditor, Class Actions and Banking Law
3.3 out of 5.0
Communication Ability
Quality of Service
Value for Money


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