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What To Do If Your Car Was Recalled

Jeffrey H. Rasansky
Rasansky Law Firm - Dallas Office

May 2, 2014

Previously published on May 1, 2014

The government has in place certain regulations regarding vehicle manufacture and safety. Car makers are human, and sometimes, things slip through the crack. This can be something that’s as minor as a problem with the window system, or as serious as a brake defect which poses immediate danger to the drivers of a particular car. In such instances, these companies put out a recall notice in order to rectify this defect.

Keep An Eye Out For Correspondence In The Mail

Car recalls usually start with a letter in the mail. This letter may be confused as spam mail, so it's important for you to know what the (newly redesigned) official recall notices look like.

Recall notices are issued in the hopes that prospective car owners may have the opportunity to respond to them before something goes bad. Some vehicles with very dangerous recall notices need to be taken off the road immediately to avoid an accident or injury. These letters spell out the nature of the defect, why it’s important to send back your vehicle to your car dealer, and what to expect as a temporary or permanent fix to the problem.

Take Your Car To Your Dealer

The next step after receiving a recall notice in the mail would be to head down to your dealer to drop off your car. Recall notices may be sent at around the same time, so it’s not uncommon to get many car owners responding at the same time. This may cause some backlog at the dealership and you may have to wait for a while to check in your car. However, you can jump the queue by waking up early and driving your car to the dealer first thing in the morning, or even on the same day that your receive the recall notice.

The car defect may or may not be negligent. If it’s a minor issue, you may have your car fixed while you wait. However, it’s not uncommon for bigger problems to take much longer to fix. In such instances, your dealer may give you a loaner car while you wait for the problem to be fixed. Please note that you are not obligated to pay for the repair. Just carry your recall letter with you and show it to the authorized dealer.

Vehicle recalls can save lives by taking defective cars off our roads. Make it your responsibility to always be on the lookout for recall notices in the mail in order to keep yourself and your family safe at all times.


The views expressed in this document are solely the views of the author and not Martindale-Hubbell. This document is intended for informational purposes only and is not legal advice or a substitute for consultation with a licensed legal professional in a particular case or circumstance.

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