Making Online Reviews Work For You — Common Myths About Reviews

02.07.2017

While the Martindale-Hubbell Peer Review Ratings have existed for well over 100 years, many lawyers are still getting used to the idea of being reviewed by fellow attorneys or their clients. We regularly speak to attorneys who are interested but apprehensive about engaging with online reviews, or definitively state they have no need for reviews […]

Read More
Online reviews

Making Online Reviews Work for You: Is a 5.0 the Right Goal?

12.16.2016

In a recent study, Northwestern University’s Spiegel Digital and Database Research Center analyzed how online reviews can impact consumers’ purchasing decisions. While legal services were not included in the study, the findings are illuminating, particularly in two aspects: Finding:  As you might expect, the higher the scores a product received, the more likely someone was […]

Read More
Making Online Reviews Work for You, Part 2

Making Online Reviews Work For You, Part II – Save T.H.E.M.

07.19.2016

In our last post, we discussed the importance of responding to reviews and what to consider when crafting a response.  Today, we will discuss the techniques to consider when responding to reviews, both positive and negative. This post was co-authored by Lia Smith, VP of Education and Marketing at Satisfacts. The Save T.H.E.M. Technique Timing, […]

Read More
Making Online Reviews Work for You, Part 1

Making Online Reviews Work For You, Part I – Responding to Reviews

07.12.2016

We’ve written before about the benefits of online reviews for lawyers and law firms. Once you have peer and client reviews, it’s just as important, if not more important, to respond to them. This post will explain why responding to reviews strengthens your online presence. Next week, we will provide further details about how to respond […]

Read More
Contact

  • This field is for validation purposes and should be left unchanged.