Research Findings

Martindale-Hubbell® regularly undertakes research initiatives to identify, define and explore emerging issues within the legal profession - in particular, those areas of common ground between in-house counsel and law firms. Please find the resulting research below.

Results of 2009 Online Ratings Survey
The 2009 Online Ratings Survey was commissioned by LexisNexis Martindale-Hubbell and conducted by Lightspeed Research, an independent research firm. The survey of 561 legal professionals, small business owners and consumers was conducted online in April of 2009.

Announcing: 9 out of 10 Corporate Counsel Choose Martindale-Hubbell® Regularly
Read the findings from recently compiled Corporate Counsel Satisfaction Survey Results & Analysis reflecting the views of more than 1,000 respondents as conducted by Leader Networks. A summary of the survey results is available from the Leader Networks web site.

Moneyball Indeed!
Research by Kerma Partners and the Redwood Think Tank shows incorporating "Success Factors" into recruiting can positively impact profits.

Client Attrition Analytics: Firms Can Control Whether Clients Stay or Go
While the managers of professional services firms often view market pressures as the driving force that determines whether clients remain loyal or choose to shop elsewhere for added services, a study by the Redwood Think Tank indicates that firms have tremendous sway over which clients become long-term business partners.

Cracking the Acorn Theory: Do Small Clients Grow to be Big Clients
If your firm's growth strategy depends at all on growing small clients into larger, more profitable clients, think hard about the likelihood that this will happen. Competitive intelligence can help identify which clients have the best chance of becoming major clients, as well as improve the likelihood that such clients will be retained in the crucial, early years of the client relationship.

Power Up Your Firm's Diversity Strategy: Employ BI to Fill the Information Gaps
Many law firms have diversity committees, and many have hired diversity directors. Unfortunately, few firms have armed these efforts with the information necessary to ensure the success of their diversity strategies. As law firms grow, the use of firmwide profitability tools has become a business necessity. But understanding the urgency to adopt or update a profitability model doesn't guarantee its successful implementation.

2007 Chief Legal Officer Survey
For the eighth year in a row, Altman Weil, Inc. has surveyed Chief Legal Officers (CLOs), this year in conjunction with LexisNexis® Martindale-Hubbell®. The purpose of these surveys is to:

1. Capture current thinking of Chief Legal Officers.
2. Compare CLOs' year-to-year answers and changes in thinking, including three-year trend data when available.
3. Share the results of the tabulated surveys with the legal profession, enabling both corporate law departments and law firms to benefit from the surveys.

New European in-house counsel study 2006
How mid-sized companies in Europe select and review their legal services providers
The LexisNexis® Martindale-Hubbell® study "How mid-sized companies in Europe select and review their legal services providers" is the first study shedding light on the buying behaviour of European mid-size companies. Until now, little has been known about their need for external legal services and what drives their choice of one advisor over another. The first phase of the market research comprised in-depth interviews (face-to-face or by telephone) with the individual responsible for engaging law firms in the respondent company. After this exercise, a supporting quantitative study was carried out to validate or rescind the initial qualitative findings. Commenting on the findings, International Marketing Director of LexisNexis® Martindale-Hubbell® James Harley said, "To develop successful business development plans, law firms have to align themselves more closely to the needs and circumstances of their prospective clients, they have to understand what happens within these organisations and how likely it is that they will respond to different marketing stimuli."

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Read the Study

Law Department Compensation Benchmarking Survey, 2006 Edition, published in partnership with LexisNexis® Martindale-Hubbell®
The Altman Weil Law Department Compensation Benchmarking Survey is the most comprehensive analytical resource for reviewing and setting law department compensation. The Survey collects data on salary, bonus, total cash and stock options for nine in-house positions. The Survey will help you measure your department against comparable departments and will provide a meaningful baseline against which to evaluate the equity and competitiveness of the compensation system you currently use.

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Martindale-Hubbell® Corporate Counsel Advantage members are eligible for a discount! When ordering, Martindale-Hubbell® Corporate Counsel Advantage Members who participated in the survey should enter discount code LDCBS06-MHP. Other Corporate Counsel Advantage Members use discount code LDCBS06-MH.

Order the Survey

2006 Chief Legal Officer Survey
For the seventh year in a row, Altman Weil, Inc. has surveyed Chief Legal Officers (CLOs), this year in conjunction with LexisNexis® Martindale-Hubbell®. The purpose of these surveys is to:

1. Capture current thinking of Chief Legal Officers.
2. Compare CLOs' year-to-year answers and changes in thinking, including three-year trend data when available.
3. Share the results of the tabulated surveys with the legal profession, enabling both corporate law departments and law firms to benefit from the surveys.

Altman Weil Law Department Metrics Benchmarking Survey, 2006 Edition, Co-Sponsored by LexisNexis® Martindale-Hubbell®
Managing a law department in today's business environment is more challenging than ever. Having access to critical data on staffing, expenditures, outside counsel fee allocation and billing and other key metrics ensures that in-house counsel make smarter management decisions. The Law Department Metrics Benchmarking Survey examines law department operations and reports on critical measurements of structure and performance, including staffing, expenditures, outside counsel management and operations and functions. The Survey makes it easy to compare law departments by industry, sales revenue and department size.

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State of the Profession Report: How Corporations Identify, Evaluate and Select Outside Counsel
Martindale-Hubbell® decided to look more closely at the factors influencing the evolution of a committed, long-term partnership between a company and its outside counsel. With the objective of facilitating better matches between both parties, we sought to fully understand both the tangible and intangible factors to which in-house counsel react. This "State of the Profession Report: How Corporations Identify, Evaluate and Select Outside Counsel" is the result.

Study into the European Market for Legal Services: Understanding the Minds of European In-House Counsel
An in-depth study on the priorities and challenges facing today's corporate lawyers in Europe, including legal department best practices benchmarking data.

Current Usage Patterns of the Martindale-Hubbell® Law Directory
The Martindale-Hubbell® Law Directory continues to be one of the major sources of information used by private practice lawyers and corporate counsel to identify, evaluate and select lawyers and firms for legal matters. This summary includes key findings of research surveying 850 lawyers in private practice and 978 corporate counsel to determine usage patterns of the Martindale-Hubbell® Law Directory.