• St. Paul, Problems of Being Human and Small Businesses Dealing with AngiesList.com
  • April 26, 2013 | Author: Donald W. Hudspeth
  • Law Firm: The Law Offices of Donald W. Hudspeth, P.C. - Phoenix Office
  • Like many people with a standard Midwest religious upbringing I struggle to do the right thing and, sometimes, to know just what that is under the circumstances. But, as St. Paul discussed in Romans 7 1 “being good is not that easy, even when we are so inclined” (and he was a Saint.) Hardly a week goes by I do not regret some act or omission - usually one made in passing while I was working on something else. I understand the likelihood of such mistakes and work to understand and accept such human failings in others. This leads me to the problems that I see my business owner clients having with public review sites like AngiesList.com. The Terms of Use for AngiesList state in Article 14 that the customer is not to post unfair or unreasonable reviews. In particular Article 14(c) states that the customer: Will not submit any reviews that may be considered by AngiesList to be unlawful, harassing, libelous, abusive, threatening, obscene, profane hateful, offensive, harmful, vulgar, distasteful, invasive of another person’s privacy or proprietary rights or racially, ethnically or otherwise objectionable.2 But,.............