• January 1, 2012 Compliance with the Accessibility Standards for Customer Service in Ontario (Canada)
  • December 9, 2011 | Author: P. Christopher Lloyd
  • Law Firm: Aird & Berlis LLP - Toronto Office
  • Beginning January 1, 2012, all employers who provide goods or services to members of the public or other third parties, and that have at least one employee in Ontario, must comply with the Accessibility Standards for Customer Service (the “Customer Service Standard”), enacted pursuant to the Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”).