- ADA Title III Lawsuit Filed Challenging the Accessibility of a Public Accommodation’s Website
- January 25, 2016 | Author: Alisa N. Carr
- Law Firm: Leech Tishman - Pittsburgh Office
- On July 31, 2015, Robert Jahoda, represented by Carlson Lynch, a Pittsburgh-based law firm, filed a lawsuit against Foot Locker, Inc. asking the District Court to find a valid claim of discrimination under Title III of the Americans with Disabilities Act (“ADA”) when a public accommodation utilizes a website that is not usable by customers who are blind or visually impaired. It is anticipated that Mr. Jahoda, and others, will file dozens of ADA lawsuits against public accommodations resulting in costly litigation.
The ADA requires all public accommodations, such as banks, stores, shopping malls, hotels, restaurants, doctors’ offices, day care centers, private educational facilities and theaters, to maintain in operable working condition facilities and equipment that are readily accessible to and usable by individuals with disabilities. A public accommodation is required to reasonably modify its policies, practices or procedures, if necessary, to avoid discrimination. In recent years, litigation typically directed towards brick and mortar stores has been expanded to include websites when there is a nexus between the e-commerce website and the physical space of a public accommodation.
In 2010, the Department of Justice (“DOJ”) issued an Advanced Notice of Proposed Rulemaking on Accessibility of Web Information and Services of State and Local Governments, announcing the DOJ’s interest in developing more specific requirements, or technical standards, for website accessibility. Despite conflicting case law regarding the applicability of the ADA to websites of public accommodations, on June 25, 2015 the DOJ filed a Statement of Interest in the matter of National Association of the Deaf et al. v. Harvard University et al., Civil Action No. 3:15-cv-30023 (D. Mass. 2015) that reaffirmed the DOJ’s position that Title III is applicable to websites of public accommodations.