• Success in Recruiting and Retaining Minority Attorneys Begins at the Top
  • January 1, 2019 | Author: Butler Buchanan
  • Law Firm: Marshall Dennehey Warner Coleman & Goggin, P.C. - Philadelphia Office
  • Several years ago, my firm’s Chief Executive Officer and I were on a conference call with a Senior Claims Executive of a major insurance company client discussing a survey that our firm had responded to at his request. In addition to seeking raw numbers of minority attorneys and staff employed at the firm, the survey sought detailed information about the advancement of minority attorneys within the firm. It also requested a breakdown of which minority attorneys were handling that client’s files, and the amount of time spent by those attorneys handling that client’s files in the prior year. The conference call took place after the client had the opportunity to review and digest information we had provided in response to the survey. The purpose of the call was to identify strategies to get more minority attorneys involved in handling that client’s files, and to increase the amount of time spent by minority attorneys working on the files.