• Hightailing to Better Retailing Options
  • September 12, 2017
  • From my father, who was chief merchant at the department store my family had founded and run for much of the last century, I learned about the business of retail long before I came to practice the law of retail. One thing he made sure I understood: Enjoy doing whatever it is you just learned to do, but never get too comfortable because you will very shortly be learning to do some-thing different. That was how fast the business was changing, even then—and how prophetic was his advice for now.