Do’s and Don’ts – Responding to Client Feedback

Client feedback is valuable to your law firm. Responding to feedback is vital for building relationships with current clients and attracting new ones. Most people now read reviews before buying a product or contracting a service. How you respond to a review will help potential clients decide whether or not to hire you as their lawyer. Here are some important do’s and don’ts.

Do's and Don'ts for Responding to Client Feedback


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