When potential clients land on your law firm’s website, you may only have a few seconds to grab their attention. Martindale-Ngage Live Chat presents visitors with a way to speak with someone immediately. Our highly trained operators chat with visitors to find out their situation, their questions and their contact information. This means that your firm will be able to initiate contact 24 hours a day, turning visitors into leads — even after-hours and on weekends. With Martindale-Ngage, your firm’s door is always open to new business.
The Martindale-Ngage Live Chat application works with your new or existing website. We greet each visitor quickly and politely and ask them about their situation. After determining the basic facts of the visitor’s legal situation, we position your firm as a helpful resource. The information you need is collected and a summary of the conversation is passed along to you, with the lead’s contact information and a full transcript. We have trained professionals ready to speak to your website visitors no matter what day or time it is — because nearly half of all website contact occurs outside of business hours.