Practice Areas & Industries: Loeb & Loeb LLP


Technology and Outsourcing Return to Practice Areas & Industries

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Practice/Industry Group Overview

Loeb & Loeb’s Technology and Outsourcing Practice provides comprehensive solutions designed to address the development, customization, implementation, licensing and acquisition of technology, and the outsourcing of complex information technology and business process functions. We serve a broad cross section of industries that procure and provide technology and outsourcing products and services, and offer a full range of resources to assist in the complete transaction life cycle, from strategic planning to contract negotiation to renegotiation/exit strategies. With decades of experience and a reputation for structuring some of the largest and most innovative IT and outsourcing transactions in recent history, Loeb & Loeb’s strong bench of specialized technology and outsourcing attorneys are among the most respected in their field. Members of the group are consistently recognized by Chambers USA and Chambers Global, The Legal 500, The Best Lawyers in America, and other leading legal directories and publications as the best in practice.

Information Technology

We have been involved in all aspects of information technology transactions, including those involving IT infrastructure equipment and services, enterprise software, telecommunications products and services, emerging technologies, and general business software. We are also pioneers in cloud computing and have negotiated a variety of transactions involving Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) solutions.

Our technology capabilities encompass:

  • Technology licensing, acquisition, development and implementation
  • Technology-enabled transactions
  • System development and integration agreements
  • Enterprise technology procurement
  • Strategic planning
  • Best practice and market trend identification
  • Contract preparation and negotiation 
  • Intellectual property issues
  • Privacy and data security issues
  • Dispute resolution


Loeb & Loeb’s attorneys have been handling ITO and BPO deals since well before the term “outsourcing” became part of today’s business lexicon. Our experience spans virtually all categories of outsourcing transactions, including those involving hosting and co-location, call centers, distribution and fulfillment, human resources, claims processing, back-office functions, finance and accounting, applications development and maintenance, and facilities and real estate management.

The legal services we offer are designed to address a broad array of legal and business issues that confront today’s buyers and sellers of outsourcing services. These include matters relating to:

  • Onshore, near-shore and offshore solutions
  • Cloud-based service offerings
  • Multi-sourced environments
  • Renegotiation/exit strategies
  • Dispute resolution
  • Labor and employment
  • Privacy and data security
  • Compliance
  • Intellectual property
  • Strategies to address mergers, acquisitions and divestitures

Our attorneys have substantial experience with all the major service providers and many niche service providers. We consider ourselves deal enablers, employing a structured yet flexible approach to outsourcing that facilitates collaboration among our clients, their sourcing advisors and prospective suppliers. We strive to maintain focus on the commercial goals of all parties in a transaction and are committed to adding value throughout every stage of a deal.

Loeb & Loeb’s Technology and Outsourcing Practice serves clients across all industry sectors, including insurance, financial services, healthcare, IT, telecommunications, and media and entertainment. We have represented many Fortune 100 companies as well as numerous mid-market companies as they looked to fuel their growth through strategic IT and outsourcing relationships.


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Articles Authored by Lawyers at this office:

NARB Panel Cautions Use of Online Consumer Reviews to Substantiate Claims
Thomas P. Jirgal,David Mallen, November 11, 2014
A recent ruling by the National Advertising Review Board (NARB) cautions companies about using online customer reviews to support "most recommended" claims, reminding advertisers that are eager to leverage customer feedback and online reviews for marketing purposes that they must adhere...

FTC Updates Its Mail Order Rule
Kenneth R. Florin,James D. Taylor, October 15, 2014
The FTC's "Mail Order Rule" is now the "Mail, Internet, or Telephone Order Merchandise Rule" (16 CFR Part 435).

Are You Ready? The EU “Cookie Sweep” is Upon Us
Ieuan Jolly, September 19, 2014
This week, European authorities will be conducting a "cookie sweep" consisting of random checks of websites to ensure that they are complying with European Union (EU) "cookie" laws.

Brazilian Regulators Slap $1.59 Million Fine on Telecom Giant Oi, Alleging Violations of Users’ Privacy Rights
Ieuan Jolly,James D. Taylor, September 18, 2014
As a reminder of the transnational nature of online data collection-and the ever-expanding web of regulatory bodies stepping in to monitor how information is collected and used-Brazilian regulators announced that they had issued the nation's first penalty under the country's new Internet law, the...

EU Announces Guidelines to Standardize Cloud Computing Agreements
Kenneth A. Adler,Ieuan Jolly, August 11, 2014
In an effort to meet one of the key objectives of the European Union's Cloud Computing Strategy - to develop model terms for cloud computing contracts, including service-level agreements - an industry working group that includes major cloud-computing suppliers such as Google, Microsoft, Amazon, and...

FDA Releases Long-Awaited Guidances on Character Limitations and Misinformation on Internet/Social Media
, July 01, 2014
In two separate guidances, the Food and Drug Administration (FDA) advises prescription drug and device manufacturers on its "current thinking" on advertising through space-constrained social media (e.g., Twitter) and on the monitoring of third-party online posts. Although the guidances,...

White House "Big Data" Report Highlights Benefits and Potential for Abuses from Big Data
Kenneth R. Florin,Ieuan Jolly,James D. Taylor, May 30, 2014
The White House this month released its long-awaited report on big data: "Big Data: Seizing Opportunities, Preserving Values". The report was requested by President Barack Obama and addresses the ways in which technological advances are rapidly evolving to allow for the collection,...

Snapchat Settles FTC Charges of Misrepresenting Privacy and Security Features
Kenneth R. Florin,Ieuan Jolly,Nerissa Coyle McGinn,James D. Taylor, May 21, 2014
Snapchat, a mobile app that lets users send photos and videos that self-destruct within ten seconds, settled FTC charges relating to the app's ephemeral message feature and the app's data collection and security features. This settlement is notable because some of the "misrepresentations"...

California Federal Court Requires Pre-Recording Notification of All Cell Phone Calls Under California Invasion of Privacy Act
Michael L. Mallow,Christine M. Reilly, April 22, 2014
A federal district court in the Northern District of California in March refused to dismiss a consumer class action against wireless telecommunications company Verizon alleging that a third-party collections agency hired by Verizon violated the state's unlawful recording statute. California Penal...