The Martindale Leads Manager app delivers real-time leads directly to your mobile device from all of your Martindale services: Professional Profiles, Martindale website, Martindale-Nolo and Ngage Live Chat. With just a tap, see new leads, those not yet contacted and monitor leads in progress. Instantly respond to leads via SMS, email or phone or assign the leads to others at your firm. Download the complimentary app from the Apple or Android app store.
Whether you’re in the office, in court or on the go, Martindale Leads Manager gives you complete control over your firm’s leads. The web-based version provides the same robust functionality as the mobile application, including the ability to respond to leads instantly, assign them to other attorneys, and quickly view lead status and history.
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The likelihood of connecting with a lead decreases 10 times after the first hour, so the sooner you respond to an inquiry the greater your chances of turning the lead into a client. The type of device you use makes a difference too: 98% of text messages are read by recipients – 90% of them within three seconds — vs. only 22% of emails. When you respond to prospects using the type of device they prefer, you establish an instant connection. Martindale Leads Manager gives you that power.
You will receive leads from Martindale-Hubbell (Lawyers.com and Martindale.com and your Martindale Website), Martindale-Nolo and Ngage Live Chat.
With the app, you have a number of options. By enabling the auto-response feature, a message will automatically be sent from you acknowledging the leads inquiry and telling the consumer you will respond shortly. Or, if you are able, you can assign the lead to someone else at your firm so they can respond. The communications history ensures that you will be able to see who responded and when to coordinate efforts.
The Martindale Leads Manager App syncs in real-time with the Client Service Center so that what you see on your desktop matches what you see in the palm of your hand. No matter where you are -- in a meeting, commuting, at home -- the App ensures you can be the first to respond to a prospect’s inquiry, increasing the likelihood of conversion. From there you can manage the app using whatever device you prefer: your desktop computer or mobile device.
The Martindale Leads Manager App is complementary to all customers of Martindale-Hubbell and Martindale-Nolo and can be downloaded from the Apple or Android Apps stores.